Tuesday 10/02/08 4.46pm
Hi Chad,
I’ve had an e-mail back,
Apparently something at our end wasn’t set up just quite right, so they’ve amended it, and hopefully you wont see any more non qual rates(Apart from foreign transactions, as the CVV2 number cant be checked on these).
They are also going to look into the difference you have been charged and hopefully refund you the difference.
Let me know if they still come through, it’ll take a couple of days, to filter through I’d say.
Jade
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